Privacy Policy
Privacy Policy
Last updated: September 11, 2026
This Privacy Policy explains how juopdld.shop collects, uses, stores and discloses personal information when you visit https://juopdld.shop, create an account, place an order, contact us or otherwise use our services.
Where applicable, we handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
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Name.
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Email address.
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Telephone number, if provided.
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Billing and delivery addresses.
Order and Transaction Information
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Products ordered.
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Order number.
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Purchase history.
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Payment status.
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Delivery and tracking information.
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Returns, refunds and customer-service records.
Payment card details are processed by authorised payment providers. juopdld.shop does not ordinarily receive or store complete payment card numbers.
Account Information
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Account username.
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Encrypted password information.
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Saved preferences.
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Shopping cart and wish-list information.
Device and Usage Information
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IP address.
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Browser and device type.
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Operating system.
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Pages viewed.
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Referral information.
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Approximate location derived from an IP address.
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Cookie identifiers.
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Website interactions and diagnostic information.
Communications
We collect information contained in emails, reviews, enquiries, complaints and other communications you send to us.
How We Collect Information
We may collect personal information:
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Directly from you.
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Automatically through cookies and similar technologies.
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From Shopify and integrated ecommerce services.
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From payment processors.
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From delivery and fulfilment partners.
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From fraud-prevention, analytics, advertising and customer-support providers.
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From publicly available sources where permitted by law.
How We Use Personal Information
We may use personal information to:
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Process and fulfil orders.
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Confirm payments.
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Arrange delivery and provide tracking information.
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Manage returns, replacements and refunds.
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Respond to enquiries and complaints.
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Maintain customer accounts.
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Detect and prevent fraud, misuse and security incidents.
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Operate, maintain and improve the website.
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Personalise the shopping experience.
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Meet accounting, tax, regulatory and legal obligations.
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Enforce our terms and protect our legal rights.
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Send marketing communications where consent or another lawful basis exists.
Marketing Communications
We may send promotional emails if you have consented to receive them or where otherwise permitted by law.
Marketing messages will identify juopdld.shop and include an unsubscribe method. You may unsubscribe at any time by following the link in the message or contacting:
Service communications relating to an order, payment, delivery, security issue or account are not marketing messages and may still be sent where necessary.
Cookies and Similar Technologies
We use cookies and similar technologies to:
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Keep the website functioning.
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Remember shopping-cart contents and preferences.
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Maintain account sessions.
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Protect the website from fraud and misuse.
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Measure website performance.
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Understand how visitors use the website.
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Support advertising and personalisation where permitted.
You can control cookies through your browser settings and any cookie preference tool made available on the website. Blocking essential cookies may prevent certain website functions from working correctly.
When We Disclose Information
We may disclose personal information to:
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Shopify and its related service providers.
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Payment processors and financial institutions.
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Warehousing, fulfilment, shipping and delivery providers.
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Customer-support platforms.
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Website hosting, security and technical-service providers.
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Analytics and advertising providers, subject to applicable consent requirements.
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Professional advisers, insurers, auditors and accountants.
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Government agencies, courts or regulators where legally required.
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A purchaser or successor in connection with a business sale, merger or restructuring.
These recipients may use information only for the services they provide or as otherwise permitted by law.
We do not sell personal information in the ordinary meaning of exchanging it directly for money.
Overseas Disclosure
Some service providers may process or store personal information outside Australia, including in Canada, the United States, Singapore and other countries where Shopify, payment providers, fulfilment partners or technical-service providers operate.
Privacy protections in another country may differ from Australian requirements. Where applicable, we take reasonable steps to ensure that overseas disclosures are handled consistently with relevant privacy obligations.
Shopify
Our store is hosted using Shopify. Shopify processes personal information needed to provide the ecommerce platform, checkout, payment, security and related services.
Shopify’s own handling of personal information is governed by its applicable privacy documentation.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Complete transactions.
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Provide customer service.
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Maintain business and tax records.
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Resolve disputes.
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Prevent fraud.
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Comply with legal obligations.
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Enforce agreements.
Information may then be securely deleted or de-identified where appropriate.
Information Security
We use reasonable administrative, organisational and technical safeguards designed to protect personal information from loss, misuse, interference, unauthorised access, modification and disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to personal information we hold about you or ask us to correct inaccurate, incomplete or outdated information.
Send your request to:
We may need to verify your identity. In limited circumstances, access may be refused where permitted by law, in which case we will explain the reason where required.
Privacy Complaints
If you believe your personal information has been mishandled, contact:
Please explain the issue and provide relevant details. We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.
Children’s Privacy
Our website is not directed to children under 16. We do not knowingly collect personal information directly from children under 16 without appropriate consent.
If you believe a child has provided personal information to us, contact us so that we can investigate and take appropriate action.
Third-Party Links
Our website may contain links to independently operated websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, services or legal obligations. The updated version will be published on this page with a revised “Last updated” date.
Contact
Privacy enquiries and requests:
Website:
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